FAQ & Site Info
Terms of ServiceWe usually ship via USPS within 24-48 hours of cleared payment Worldwide to any address including PO Box, APO/FPO/DPO Etc.
International shipping are on Expedited services (Priority International) which normally takes 7-13 business days. Express Mailing and Global service are also available upon checkout.
Since most of our items are Beauty and Health related and due to Federal Regulations, we do not resell any returned items.Hence,all sales are final unless an error is made sending an incorrect item which is very rare with us as we take time in processing each and every order.Thus,please research and know first hand all and any information regarding the product you are looking for prior to making a purchase as no dispute would be entertained thereafter.
For any returns, we require pre-authorization before an item is returned to us which must be made within 7 days after the buyer receives it.Return shipping is non-refundable as that is the buyer's sole responsibility.Only the cost of the item is refunded minus a 15% restocking fee.Shipping and Handling are not refundable unless a wrong item was sent.Any refund is given as money back.
If by any means an incorrect item is received, please contact us without delay prior to returning the item.Once an item arrives back to us in the same condition in which it was received, and we verify that a mistake was made in shipping an incorrect item,we would refund the purchase price and shipping cost to you as money back.
We do not have any control over the postal system once an item is mailed and therefore not liable for any postal error, damages, lost items etc as all items are well packed, sealed and shipped with a tracking number.
Making a purchase constitutes the fact that you accept and agree to all the terms and conditions of our service having fully read and understood it clearly.No dispute would be entertained thereafter. Therefore, ask any questions before making a purchase when necessary.
Thank you once more for allowing us to serve you!